How exactly we will help. At Switchboard currently a help and advice, assistance and reference program for lesbians, homosexual men and bisexual and trans anyone – and any person thinking about factors around their unique sex and/or sex name.
How exactly we will help. At Switchboard currently a help and advice, assistance and reference program for lesbians, homosexual men and bisexual and trans anyone – and any person thinking about factors around their unique sex and/or sex name.

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0300 330 0630

Unsealed 10:00-22:00 day-to-day

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Getting chat updates.

E-mail all of us

Messages can be replied to within 72 days



Vibrant & Supportive


We hear all sorts of messages, and also now we simply take each one really. Whatever made your label, we’re grateful you did, therefore like to support.

Below are a few issues customers might contact us for:

Details about support groups for someone that's battling their particular sex personality.

Support for a person is the target of homophobic mistreatment, but features earlier received a negative encounter visiting the authorities.

escort Columbia

Contact information for an LGBT-friendly specialist.

Help for a lezzie teen trashed of the woman house by the girl folks, and which wants somewhere to remain.

Here is how to make the journey to regional homosexual bars for somebody with freedom factors.

Days and locations for a regional bisexual cultural party.

Enjoying some questions a mother has actually about this model kid who's trans.

Fine, thus I wanna name. How do I start?

Whether’s very first time, well-done. We realize how stressed chances are you'll think, however you have chosen to take the hardest step.

So long as you’ve called before, welcome down!

You could get it mention the device , by e-mail or by the instantaneous texting.

Our personal helpline number is

Contacts to the multitude can cost you exactly like phone calls to 01 and 02 rates as they are a part of any telephone call allowances maybe you have possibly on a cell phone or a landline.

We're open between 10am and 10pm each and every day of the week, 365 times of the season.

Who'll reply to the call?

There are roughly 160 taught phones volunteers at Switchboard who all identify as girl to girl, homosexual, bisexual or trans.

Can any person name a person?

Almost all of those that phone are generally LGBT+ but most people buy lots of phone callers who're contemplating problem around their particular sexuality. Thereafter you'll find friends, mothers or loved ones of LGBT+ nearest and dearest who're selecting some separate assistance and assistance – all of us allowed them all!

Exactly what do we explore?

We've been below to listen to something that you want to discuss. There is nothing not allowed, when you feel stressed whenever you listen to that unusual words – there’s no run, spend some time.

Close to forty years many people have already been discussing with us about:

  • Being released
  • Connection problems
  • Household damage
  • Troubles where you work or institution
  • Better gender and sexual health
  • Doing naughty things the first time
  • Seeking LGBT+ sites
  • LGBT+ friendly and organizations

Often it produces a long time to access the heart of a problem. Most of us understand it may take your time to access the crucial thing you really want to discuss. We all additionally believe you are most readily useful positioned knowing your plight as well as the solution that is right for you. We're going to tune in if you happen to chat throughout your solutions along with you and expect that you’ll believe encouraged by picking out your tips.

Better sex

Something we are now invested in discussing with our callers is definitely much safer sex to counteract the spread of HIV and various other intimately transmitted infection. While we never ever determine the options, we all seek to prompt you to aware about your individual reproductive health.

The length of time could it deem my call as answered?

The helpline are staffed by volunteers and we also reply to numerous messages twelve months. Some calls unlikely minutes, other people lasts about an hour. The speed that you are responded can count on the amount of volunteers sold at the moment of one's ring. All of us make sure to seek to have significantly more volunteers on change in the evenings and at sundays whenever want is top. We have been in addition excited to work with our personal prompt Messaging provider. There's many way to get in contact.

At the time you contact us you will be placed in a list. Most of us learn how inconvenient might feel, but remember to show patience.

Don’t resign. Ring in return. We would like to bring your ring and we’ll address it as soon once we can.

Can I create a communication? Do you call me in return?

As soon as you phone the helpline we do not bring a caller show therefore we don’t visit your number. You aren't capable get out of a message and now we aren’t in the position to return calls. Hopefully you understand.

That is element of our personal commitment to make sure your confidentiality. Because regardless of whether all of us rang quite a number somebody have remaining for us on an email, exactly how could most people be certain we’d end up being talking to anyone who’d put the message?

Exactly where was Switchboard?

We’re headquartered Islington, North London – an easy location for many of our volunteers.

Switchboard’s offices become completely easily accessible and are shelled out money for by neighborhood fundraising and scholarships. A short while ago a volunteer’s ample history recommended that the latest phone system maybe mounted. The heritage furthermore enabled us to remove the exceptional obligations of the developing.

Switchboard was a bright, airy company with a devoted cellphone room exactly where volunteers answer the telephones and communicate with someone through mail and immediate Messaging. Frequently there are numerous volunteers on every move therefore we can inquire both for information and offer service every more if required.

How about if all of our helpline is actually closed?

We understand that determining the right help is really important, particularly if you need to get you to definitely speak with right now. Switchboard operates from 10am to 10pm, 365 period a year however, if we’re unavailable to aid you and also an individual can’t wait until we are emergency article series and Shout will help.


PO Field 7324LondonN1 9QS

Switchboard LGBT+Registered Charity296193

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